Safir Adeni

Global Transformation Leader & President at Feuji Inc.

Safir Adeni is a Global Transformation Leader with a successful track record leading organizations to trail-blazing growth & profitability across multiple geographies.

As President of Feuji, Inc. based in Dallas, USA, he is responsible for leading their global entities in Costa Rica, Bulgaria, Romania and India and driving their digital transformation strategy by leveraging their current strengths in human capital management and cloud platform solutions.

Earlier, he held Executive roles as CEO, MD, President, Board Member or BU Leader for multiple legal entities in USA, India, Philippines, Singapore and China supporting Clients in Americas, Europe, ANZ and Asia. As Director and Global Head of Tech Outsourcing at Dell, Inc., he drove operations excellence and customer delight through 17000 professionals at 15+ delivery centers in 3 continents handling >1.5 Million interactions. He has managed $40B global supply chains, turned around IT services, contact center/BPO operations and launched IoT, Automation & Cloud SaaS products. As MD of investment arm of $2B corporation, he was involved with rollups, cross-border M&A and merger integration of a 1200 employee co.

As CEO, Sitel PanAsia, he achieved best in class customer experience for Global 500 clients from offshore/near-shore centers in 6 countries and 13 languages by leveraging six sigma, automation and empowerment. He believes in lifelong learning and giving back thru his active leadership in non-profit and voluntary bodies, business networks/chambers like YPO, TIE, FICCI, ISO -USTAG, CII, AMCHAM, NASSCOM, etc. He is a thought leader who has promulgated his vision through 100+ Conference Keynotes, articles and TV/Media interviews.